To help us assist you faster, please contact the appropriate channel below:

In-Store Availability & Technical Inquiries

For in-store stock availability and general technical questions, please contact our stores directly: www.ddmusic.ph/stores or www.facebook.com/ddstoreph

Repairs & Warranty

For repairs and warranty concerns, please contact the store or authorized dealer where the item was purchased.

If the item was purchased from an authorized dealer, kindly coordinate directly with the dealer so they can process the repair or warranty request with us.

Repairs and warranty claims are processed only through the original point of purchase.

Orders, Payments, Shipping & Customer Feedback

For online order concerns, payment inquiries, delivery updates, and general feedback, please email: shop@ddmusic.ph

Artist, Dealership & Partnership Inquiries

For artist collaborations, endorsements, dealership opportunities, and partnership discussions, please contact: Daren Lim – daren.lim@jen1ne.com