PAYMENT METHODS
We accept payments via Paymongo. Please see options:
Credit Card: Mastercard, Visa
E-Wallet: GCash, GrabPay, PayMaya
Direct Online Banking: BPI DOB, UnionBank DOB
Payment Links: Mastercard, Visa, GCash, Grabpay, Maya, 7-Eleven, M Lhuiller, Cebuana, Coins.ph, BPI Online, Unionbank Online, Atome
Installment Options:
Website:
BillEase
Atome
iPayLater
Branches:
Home Credit
BDO Credit Cards
BPI Credit Cards
DELIVERY & SHIPPING
LBC Delivery: 7-14 business days depending on LBC schedule
International Shipping: email us at shop@ddmusic.ph for your inquiry. Please provide your city, state, country, and zip code details.
STORE PICKUP
Store Pick-up: 3-7 business days. Please note that website orders will come from our warehouse).
We will email you once this is ready for pick-up at your preferred store of choice (www.ddmusic.ph/stores)
WARRANTY
All items are checked by our Q&A department before shipment. Stringed instruments are also set up beforehand so you can readily enjoy and play our instruments out of the box.
- 7 day warranty upon receiving of online orders.
- 7 days after purchasing from physical stores.
- The wear and tear due to usage of the item are not covered.
- Modified instruments void the warranty.
CUSTOMIZATION AND REPAIRS
We currently do not have customization and repair services.
BUSINESS INQUIRIES
For business inquiries, please contact Daren Lim at daren.lim@jen1ne.com and +63284012809.